Full Pre-Payment at the time of booking, Non-transferable Non Refundable if cancelled, Thermal Access incurs additional charges from £20 and must be pre-booked along with Dinner. When booking a pre-paid rate the credit card used at the time of booking will be required upon check in. At check in a pre-authorisation from a credit or debit card will be required and this can take up until 14 days to be released back into the account depending on your bank