A New Clean | Covid 19

A New Clean | Covid 19

Our new programme A New Clean will offer guests assurance and peace of mind when they stay at Titanic Hotel Liverpool. Our new programme will focus on cleanliness that will be visible to guests throughout their entire stay – in their guest rooms, restaurants, Maya Blue Wellness centre and in other public spaces.

We are looking forward to welcoming you back to the hotel in the very near future so that you can experience again or for the first time our exceptional level of guest service and care.


  • Contactless hotel check in and out. Guests will receive a check in call prior to arrival to hotel and room key and guest info will be collected on arrival to hotel
  • Valet parking will not be available during this time however our Doormen and Concierge team will be delighted to assist you with your arrival at the hotel 
  • Visible signage outlining hygiene protocols at the hotel have been placed around the property, and our colleagues will observe social distancing whilst checking you in and out
  • Contactless payment options and e-mail receipts are available and encouraged. Where this is not possible, payment terminals will be disinfected before and after each transaction
  • Room key cards are disinfected with medical-grade antimicrobial agent after each stay
  • Frequent cleaning and sanitising of all surfaces and touch points is being carried out throughout the hotel 
  • Furniture has been rearranged in lobbies and communal areas in such a way to allow you to enjoy our facilities with proper social distancing
  • Hand sanitiser stations are available throughout the hotel at every necessary location
  • Signage will remain in place throughout our public areas to remind our guests to observe social distancing and hand washing
  • Doorways will be left open where allowed to reduce contact, and elevator usage will be monitored to limit capacity and ensure priority access for those in need
  • A thorough cleaning and sanitising programme is in place for all guest bedrooms and bathrooms in preparation for your arrival with specific extra attention being given to all touch points throughout
  • All additional collateral, furnishings and non-essential items will be removed from our bedrooms so we can focus on the highest levels of cleanliness
  • Linens will be washed at a minimum of 70°C for at least 25 mins to kill potential bacteria
  • Newspapers, magazines, and all paperwork will be removed from guestrooms and replaced by our complimentary PressReader App which grants you access to over 7,000 newspapers and magazines via your own personal devices
  • Guest directories are available to view on your television, up to date menus and information on the hotel are also updated on the hotel website 
  • Breakfast is a Served Buffet for hot items. Continental is a self-service buffet.
    • Breakfast served from Monday to Friday starts at 7am and finishes at 10am and we want to ensure you enjoy it to the full. The breakfast area can get busy, to avoid any waiting please plan ahead using our handy breakfast time guide:
      • 7am-8am : Queues Unlikely -  This is our quietest time for breakfast
      • 8am-9am : Queues Possible – There may be a possible wait for your breakfast
      • 9am-10am : Queues Likely – This is the busiest time for breakfast, queues should be expected
    • Breakfast served Saturday and Sunday starts at 7:30am and finishes at 10:30am and we want to ensure you enjoy it to the full. The breakfast area can get busy, to avoid any waiting please plan ahead using our handy breakfast time guide:
      • 7:30am-8:30am : Queues Unlikely -  This is our quietest time for breakfast
      • 8:30am-9:30am : Queues Possible – There may be a possible wait for your breakfast
      • 9:30am-10:30am : Queues Likely – This is the busiest time for breakfast, queues should be expected
    • Lunch and dinner have the option of in-room and takeaway, in addition to table service in our restaurants and bars.
      • Breakfast is a Served Buffet for hot items. Continental is a self-service buffet.
      Breakfast served from Monday to Friday
      starts at 7am and finishes at 10am and we want to ensure you enjoy it to the full. The breakfast area can get busy, to avoid any waiting please plan ahead using our handy breakfast time guide:Breakfast is a Served Buffet for hot items. Continental will be served to the table.
    • Breakfast served from Monday to Friday starts at 7am and finishes at 10am and we want to ensure you enjoy it to the full. The breakfast area can get busy, to avoid any waiting please plan ahead using our handy breakfast time guide:
      • 7am-8am : Queues Unlikely -  This is our quietest time for breakfast
      • 8am-9am : Queues Possible – There may be a possible wait for your breakfast
      • 9am-10am : Queues Likely – This is the busiest time for breakfast, queues should be expected
    • Breakfast served Saturday and Sunday starts at 7:30am and finishes at 10:30am and we want to ensure you enjoy it to the full. The breakfast area can get busy, to avoid any waiting please plan ahead using our handy breakfast time guide:
      • 7:30am-8:30am : Queues Unlikely -  This is our quietest time for breakfast
      • 8:30am-9:30am : Queues Possible – There may be a possible wait for your breakfast
      • 9:30am-10:30am : Queues Likely – This is the busiest time for breakfast, queues should be expected
    • Lunch and dinner have the option of in-room and takeaway, in addition to table service in our restaurants and bars.
    • Please note Maya Blue Wellness is by appointment only therefore pre booking is essential
    • Our thermal area will be constantly monitored and an intensive cleaning programme is carried out through the day focusing on high volume areas and touch points
    • Contact us on info@mayabluewellness.com
    • An enhanced educational and training program for all employees will run continuously, to ensure the utmost levels of safety and security throughout all areas of our operations
    • Any local health guidelines around the wearing of Personal Protective Equipment will be strictly adhered to by our teams across all departments from guest services to back-of-house and kitchens