A New Clean | Covid 19

A New Clean | Covid 19

We are saddened to have to once again suspend our operations today (31st December 2020) in line with the Government announcement that Liverpool is moving to tier three. Having to close our doors once again is a difficult thing to do but the safety of our staff, guests and community at large still remains our greatest priority.

Our date for reopening is not yet confirmed and we will follow closely the weekly updates from Government on this issue. We are working hard to contact all of those affected by the closure. Our phone lines will remain covered during the closure period and there may be some slight delays due to the large number of calls we are experiencing. Please contact our team on 0151 482 5780 or via email info@titanichotelliverpool.com.

We thank you for your ongoing support and we will remain in contact through our social channels and newsletters. While it is not the New Year’s wish we hoped to extend to you all we sincerely hope that you have a healthy and happy New Year.

We look forward to welcoming you all back to the hotel soon again. Wishing you all the best for 2021.

The Titanic Liverpool Team
  • Contactless hotel check in and out. Guests will receive a check in call prior to arrival to hotel and room key and guest info will be collected on arrival to hotel
  • Valet parking will not be available during this time however our Doormen and Concierge team will be delighted to assist you with your arrival at the hotel 
  • Visible signage outlining hygiene protocols at the hotel have been placed around the property, and our colleagues will observe social distancing whilst checking you in and out
  • Contactless payment options and e-mail receipts are available and encouraged. Where this is not possible, payment terminals will be disinfected before and after each transaction
  • Room key cards are disinfected with medical-grade antimicrobial agent after each stay
  • Facemasks are mandatory in all public areas.
  • Frequent cleaning and sanitising of all surfaces and touch points is being carried out throughout the hotel 
  • Furniture has been rearranged in lobbies and communal areas in such a way to allow you to enjoy our facilities with proper social distancing
  • Hand sanitiser stations are available throughout the hotel at every necessary location
  • Signage will remain in place throughout our public areas to remind our guests to observe social distancing and hand washing
  • Doorways will be left open where allowed to reduce contact, and elevator usage will be monitored to limit capacity and ensure priority access for those in need
  • A thorough cleaning and sanitising programme is in place for all guest bedrooms and bathrooms in preparation for your arrival with specific extra attention being given to all touch points throughout
  • All additional collateral, furnishings and non-essential items will be removed from our bedrooms so we can focus on the highest levels of cleanliness
  • Linens will be washed at a minimum of 70°C for at least 25 mins to kill potential bacteria
  • Newspapers, magazines, and all paperwork will be removed from guestrooms and replaced by our complimentary PressReader App which grants you access to over 7,000 newspapers and magazines via your own personal devices
  • Guest directories are available to view on your television, up to date menus and information on the hotel are also updated on the hotel website 
  • Breakfast is a Served Buffet for hot items. Continental will be served to the table.
  • Breakfast served from Monday to Friday starts at 7am and finishes at 10am and we want to ensure you enjoy it to the full. The breakfast area can get busy, to avoid any waiting please plan ahead using our handy breakfast time guide:
    • 7am-8am : Queues Unlikely -  This is our quietest time for breakfast
    • 8am-9am : Queues Possible – There may be a possible wait for your breakfast
    • 9am-10am : Queues Likely – This is the busiest time for breakfast, queues should be expected
  • Breakfast served Saturday and Sunday starts at 7:30am and finishes at 10:30am and we want to ensure you enjoy it to the full. The breakfast area can get busy, to avoid any waiting please plan ahead using our handy breakfast time guide:
    • 7:30am-8:30am : Queues Unlikely -  This is our quietest time for breakfast
    • 8:30am-9:30am : Queues Possible – There may be a possible wait for your breakfast
    • 9:30am-10:30am : Queues Likely – This is the busiest time for breakfast, queues should be expected
  • Lunch and dinner have the option of in-room and takeaway, in addition to table service in our restaurants and bars.
  • Menus have been replaced where possible with digital offerings or single use copies that are disposed of after use.
  • A reduced number of tables has been placed carefully to ensure social distancing and avoid guests facing each other
  • Tableware including all used and unused wares, condiments, place mats, and linens will be removed and disinfected after each party has left. Tabletops and chair arms will also be disinfected after each seating
  • Due to government's guidelines the bar & restaurant close at 10pm. Last orders at the bar is 9:15pm. 
  • Room Service is available only after 10pm. 

  • Following the government’s recent restrictions our opening hours have slightly changed. Our current opening hours are as follows:
    • Monday – Thursday 10am-6pm
    • Friday – Sunday 8am–8pm
  • Please note Maya Blue Wellness is by appointment only therefore pre booking is essential
  • Due to current restrictions, the steam room, sauna, sanarium & foot baths located in the thermal suite remain closed
  • Our thermal area will be constantly monitored and an intensive cleaning programme is carried out through the day focusing on high volume areas and touch points
  • Contact us on info@mayabluewellness.com
  • An enhanced educational and training program for all employees will run continuously, to ensure the utmost levels of safety and security throughout all areas of our operations
  • Any local health guidelines around the wearing of Personal Protective Equipment will be strictly adhered to by our teams across all departments from guest services to back-of-house and kitchens