The hotel and conference venue was nominated in two categories; ‘Excellence in Business Tourism’ and ‘Hotel of the Year’ and secured both wins following high praise from a panel of esteemed judges during a meticulous judging process.
The annual award ceremony recognises and rewards outstanding achievements made to the city region’s visitor economy and took took place last night (Thursday 19th May) at St George’s Hall.
The 153 bedroom luxury hotel and conference venue was a standout in its categories due to its continued commitment to excellence in providing exceptional customer service, as well as its commitment to sustainable tourism.
Brian Connor, General Manager at the Titanic Hotel, Liverpool, said: “We are absolutely thrilled to have won both awards. The Tourism Awards represent the pinnacle of hospitality achievement in Liverpool’s City Region, championing the best in their respective fields, so we are extremely proud of these achievements.”
Commending the Titanic Hotel for ‘Excellence in Business Tourism’, the judging panel said the hotel has a “strong, focused and innovative business with a clear-targeted approach to this vital tourism sector. A fantastic understanding and knowledge of their customer makes this business a key asset to the city region.”
In the ‘Hotel of the Year’ category, judges said that Titanic has the “wow factor - high standards of accommodation and customer service, plus innovative developments to enhance customer experience.”
The award wins come not long after the announcement of a sister hotel to Titanic Liverpool; Titanic Belfast, which is currently under construction in Belfast’s Titanic Quarter
. The luxury 120 bedroom hotel is being created in the former headquarters of Harland & Wolff, builders of RMS Titanic.